"Expanding the Boundaries of Knowledge"


“Service Procurement:  Achieving Maximum Value

This practical workshop focuses on opportunities for optimizing the procurement of services. It opens with a discussion of the evolution of purchasing and supply management and follows with a detailed review of services including; definitions, supplier selection, outsourcing, statements of work, contract administration, value creation, performance measurement and improvement, relationship management and negotiation. It is supported with a PowerPoint presentation and a bound handout and is suitable for a wide range of purchasing and supply professionals.

Targeted Areas of Knowledge

  • Evolution of Purchasing and Supply Management
  • The New Economy
  • 10 Ways to Add Value
  • Service Definitions and Issues
  • Supplier Identification and Selection
  • Service Performance Measurement
  • Why Outsource?
  • Human Resource Issues
  • Statements of Work
  • Independent Contractor vs. Employee
  • Service Price / Cost Analysis
  • 10 Service Cost Reduction Tips
  • Service Requests for Quotation
  • Contract Administration
  • Statement of Work Preparation - 25 Guidelines
  • Keys to Success
  • Tips from a Professional
  • Negotiating for Services

Most Likely to Attend

This program is especially valuable to individuals and professionals that are directly or indirectly involved in service procurement, service provider selection or service provider interface. It will expand the knowledge and skill sets rookies and seasoned veterans. Anyone who is a stakeholder in the service procurement process can benefit from the tools and techniques explored in this workshop.

Participants Will Take Away

  • New knowledge of the service procurement process & methods for achieving maximum value
  • Tools and techniques ready to be put into use at work the next day
  • Sample templates and checklists to facilitate the application of learned concepts.
  • Suggested supplemental reading to reinforce learning
  • Certificate of program completion with up to 7.0 continuing education hours (CEH's)

 
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